Content is the lifeblood of the modern enterprise. It contains insights that drive business decisions, spur new services ideas and help organizations understand their customers. Yet, as content grows in volume and velocity, organizations are struggling to discover, understand and leverage its value. It becomes trapped in siloes — created and stored across multiple business systems, repositories and databases.
Content federation helps organizations bridge silos of information to provide enterprise-wide visibility and actionability. Users can find, interact with and leverage information from across the entire IT ecosystem through a single consolidated view. Processes are more efficient and employees are more productivity, delivering benefits to the business and its bottom line.
Download this article to learn seven applications for content federation in the modern enterprise, including:
- Integrating legacy systems at a lower cost
- Optimizing the call center
- Simplifying tax season
- Ensuring compliance with privacy regulations